Policies & Protocols

BOOKING

Tattoos

To book with a specific artist navigate to their request form in the “tattoos” section of our website, fill it out, and they will reach out to schedule.

If you don’t have an artist preference, you can fill out the first available form HERE.

Piercings

You can request a piercing appointment HERE. If you book this way, it is only a request and will need to be confirmed by our front desk goblins.

Give us a call to schedule your piercing service! We are available by phone Tuesdays-Saturdays, 12:00pm-7:00pm.

We do not allow plus-ones, sorry!

Including our waiting area.

We keep the comfort and privacy of our clients and practitioners at the heart of everything we do. For this reason we ask that you arrive for your appointment alone, unless your company also has a scheduled appointment.

If you require a plus-one for medical reasons, please make arrangements with your artist/practitioner in advance.

Preparing For Your Appointment

You’re excited, we’re excited, so lets make sure you have the best possible time at Pink Goblin..

• Get a good night’s sleep the night before.
• Have a solid meal ahead of your appointment!
• Bring snacks
• Bring squishmallows, a blanket, headphones, or anything else you need to be comfy.
• Ask your artist in advance what their specific policies are and maintain communication directly with them vs the studio to ensure your email isn’t missed.

Our Jewelry Selection

Implant Grade Titanium
Ranges in price from $15 – $50

Solid Gold (White & Yellow)
Ranges in price from $50 – $500

We can custom order jewelry from any of our wholesale vendors! You can reach out to our piercers directly through DM to inquire about our wholesale vendor list.

We can accommodate walk-in jewelry sales but if you need a jewelry change or other hands-on service, please book an appointment in advance.

Piercing Age Requirements

Lobes 10+
Other Ear 14+
Naval 15+
Facial 16+
Nipples 18+

All clients under the age of 18 must be accompanied by a parent or guardian with proper ID:

• Parent or guardian’s ID
• Client ID (if available)
• Birth certificate or other documentation of guardianship is ALWAYS required.

We deal with every return inquiry on a case-by-case basis, so if in the unlikely event the goods you ordered do not meet your expectations, please let us know within 10 days from receiving them. The sooner we hear from you, the more chance we have to rectify any issues that may have arisen. It is our aim to make you happy, not only with the products you are receiving, but also with our service.

You have 28 days from the date of order to return any unwanted items to us (please note, you must first contact us within the 10 day period mentioned above). Goods must be returned in their original condition. Please keep proof of your purchase. Note: All goods will be your responsibility from the time of delivery.

SHIPPING DAMAGE

We pack all our shipments with extra care and attention, doing our best to ensure that your purchases arrive to you in the best possible condition. In the unfortunate event goods are in any way damaged, if it is possible, we will replace the damaged items asap. In order to assess the damage, we will require notification from you within 10 days from receipt of receiving the goods. Again, the sooner we hear from you, the more chance we have in rectifying any shipping damage. We will usually ask for proof that goods have been damaged (eg. a photo) and deal with each damage on a case-by-case basis.

LOST IN THE MAIL

Whilst every care is taken when sending items, occasionally post does go missing. In most cases, this is usually a case of ‘delayed post’ rather than missing parcels as most post does eventually turn up. If you are concerned about shipment status, please do not hesitate to contact us at [email protected] and we will do everything in our power to locate your item.

WHAT IF I DON’T LIKE MY PURCHASE ONCE I SEE IT IN PERSON

We try where possible to display all images as true likeness online to avoid such an issue, however, we understand that sometimes once you see something in the ‘flesh’ you may not be 100% happy with it. Again, please let us know within 10 days of receipt of receiving the goods and we will do everything we can to help rectify this. We will be happy to give you a full refund once the item has been returned to us in the condition it was received. Return postage is your responsibility and we will not be responsible for missing or damaged returned items. Therefore we strongly suggest you pack all items carefully and track all items when posting.

For all return enquiries, please contact us at [email protected]